FAQ's

FAQ is an acronym for Frequently Asked Questions. This FAQ Page is our attempt to provide a comprehensive source of information about Tickets of America and our services. It was created in response to questions that are frequently raised by our customers. If you do not find the information you are looking for here, please e-mail us at: info@ticketsofamerica.com or click here for contact form link, so we may address your question, problem or concern. We hope you find this information useful.

Q. Can I get tickets for events not listed on your website?

A. Yes. Please submit a request and we will try to find the tickets you need. We are able to get pricing information on most major events.

Q. Do you buy tickets?

A. Yes. Please submit information here about the tickets you have for sale and some one will get back to you promptly.

Q. Where do your tickets come from?

A. We buy our tickets from a variety of sources and locations including: ticket box offices, season ticket holders who sometimes are unable to attend all the games, customers who have extra tickets to sell, customers who purchased tickets but can no longer attend the event and other ticket resellers.

Q. How is the price of the tickets determined?

A. Ticket prices are based upon the current market value, which is influenced by supply and demand. This price is what customers are willing to pay for a ticket to a specific event. It may either be more or less than the price printed on the ticket.

Brokers usually pay over face value to obtain tickets. The better the seat and the more popular the event, the more a broker must pay.

Other factors influence the final price determination such as the actual cost of purchasing the ticket, how difficulty the ticket is to obtain and it and the established market value for seats in similar locations.

Therefore, we constantly update our ticket prices to accurately reflect the current market value.

Our prices are subject to change at any time and without notice.

Q. Do tickets ever sell for less than face value?

A. Yes. Sometimes ticket holders are "stuck" with tickets they cannot use. In order to recoup some of the costs, ticket holders are willing to sell the tickets for less than the price they paid and/or the face value.

Q. Why are some people willing to pay so much for a ticket?

A. Again, supply and demand. There are only so many seats available for a given event. Our customers say that many times it goes beyond the price of admission - it's about the experience. Sometimes it’s an opportunity to live history in the making. It can be the unique experience of a lifetime.

Q. What if the tickets I ordered are no longer available?

A. If this occurs, we can generally offer you tickets in a similar seating location at a similar price. Many times we offer comparable or better seats at no additional charge.
You are not obligated to take the tickets if they are not in the exact location that you order.

Q. When is my credit card charged?

A. Your credit card is not charged until we have confirmed that your tickets are available or you have agreed to tickets in a similar location.

Q. How long will it take before I receive my tickets?

A. Most orders are shipped within a day or two. If the event is not scheduled for a few months and/or tickets haven't been printed, your order will be shipped by a mutually agreed upon date.

Q. How are tickets shipped?

A. Your tickets are usually sent via Federal Express. We cannot ship to Post Office Boxes unless other arrangements are made. Federal Express does require a signature on all packages. Once your order is complete, it will be processed the next business day. We process shipments only Monday - Friday.

If you need your tickets right away, please contact us and we will do everything possible to accommodate your request.

Q. Will all of my tickets be seated together?

A. All tickets ordered within groups of 2 or 4 will be seated together. We can also sell an even number of tickets (2, 4 or 6) out of any group.

Q. Why can't I buy a single ticket or an odd number of tickets?

A. We normally purchase and stock an even number of tickets because this is what most customers are looking for. We generally won't break up 4 tickets together to sell 3 or 2 tickets to sell 1. If you are looking for an odd number of seats and they are not available from our web site, call us at 888-383-1515 and we will try to assist you.

Q. Once I place an order can I cancel?

A.  No. All sales are final. There are no cancellations or exchanges. You can only cancel your order if the specific tickets are no longer available and you do not want similar tickets. Once you have agreed to similar tickets, the transaction is processed and you can no longer cancel.